How CaterBids protects your data

This policy explains how CaterBids.UK handles personal data for marketplace accounts, listings, payments, delivery bookings, support, security and analytics.

Last updated: 8 May 2026

Information We Collect

Account details such as name, email address, business name, phone number and profile information.
Buyer and seller activity including listings, messages, saved searches, favourites, delivery quote requests and support requests.
Listing information including equipment descriptions, images, prices, condition, collection location and delivery details.
Technical information such as device type, IP address, browser data, cookies and security logs.

Payments And Stripe

CaterBids may use Stripe to process marketplace payments, checkout sessions, refunds, chargebacks and fraud checks.
Card details are handled by Stripe and are not stored directly by CaterBids.
Stripe may collect identity, payment, device and transaction information under its own privacy terms.

Delivery Bookings

Delivery quote and booking information may include collection postcode, delivery postcode, item dimensions, weight and freight requirements.
Delivery may be provided by third-party couriers, pallet networks or shipping technology providers.
We share only the details needed to provide quotes, booking, labels, tracking and support.

How We Use Information

To operate accounts, listings, searches, favourites, messages, payments, delivery quotes and customer support.
To prevent fraud, spam, unsafe listings, prohibited items and marketplace misuse.
To improve CaterBids features, measure performance and understand marketplace activity.
To comply with legal, tax, payment, dispute and regulatory obligations.

Cookies, Analytics And Local Storage

We use essential cookies and browser storage for login sessions, security and beta marketplace features.
Analytics may be used to understand site usage, search behaviour and performance.
You can control cookies through your browser settings, but some marketplace features may stop working.

UK GDPR Rights

You may request access, correction, deletion, restriction or portability of your personal data.
You may object to some processing or withdraw consent where consent is the lawful basis.
We may retain records where required for fraud prevention, disputes, payment compliance, accounting or legal claims.

Contact About Privacy

For privacy questions or data requests, contact support at [email protected]. We may need to verify your identity before acting on an account request.